Government Surveys

Constituents of local governing bodies and councils have encountered many roadblocks in telegraphing their concerns and issues in a timely and collective fashion. Whether the issue is a survey of opinions for immediate action, such as a petition, or a long term item such as zoning ordinances, it takes much effort and time to compile a representative sample of the peoples’ ideas. Congress people have funded monies, which are set aside for special mailings to constituents. These mailings typically solicit recipients for survey information and participation at “meet the people” meetings on a regional basis. It is difficult to survey a constituency on its various issues in order to prepare for press conferences and face-to-face meetings.

Call processing offers a variety of solutions, especially when used as an adjunct to special mailings. A call processing system telephone number can be published in a mailing or newspaper article in order to ask constituents to provide their input on certain issues. The system could prompt callers to enter their name, address, or phone number for follow-up to their concerns, and then forward a list of their opinions to the government body, council, or politician. The system may prompt the caller to enter digits which indicate what issue or category they are interested in airing, and then further prompt them to leave a detailed message on that item. This data can be transcribed and compiled in order to put together a profile or abstract of citizens of a certain town, borough, or country.

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